Finding the right fit for Singapore families since 1997.
For nearly three decades, we've matched households with Migrant Domestic Workers who suit the way they live.
- Established
- 1997
- Branches in Singapore
- 3
- MOM-approved source countries
- 4
- ThreeBest Rated Best Business
- 2024–26
Who we are
“We find the perfect fit for your needs, not just an MDW.”
Maidcity was established in 1997. Every household is different, so we start by understanding yours — your routine, your family and the care you need.
Then we match you with a Migrant Domestic Worker who suits it, and stay with you through the paperwork, her arrival and the months after, so the transition is smooth for everyone.
With you before, during and after placement
- Indonesia
- Philippines
- Myanmar
- India
-
Before she arrives
- Training in her home country before placement
- Video or phone interviews with candidates
- Documentation and work permit application
-
When she arrives
- Airport pick-up
- Pre-employment medical check-up
- Settling-In Programme (SIP)
- Biometrics registration
-
After placement
- Ongoing counselling for employer and helper
- Retraining when it's needed
Other support
- Paperwork for employers who found their own helper
- Work permit cancellation and repatriation
- Airfare and insurance
- Home leave applications and passport renewal
- Advance Placement Scheme for urgent cases
Why families keep coming back
Repeat customers
Many employers return to us when they hire again.
The right fit
We match by household needs, not by who's available first.
Lasting relationships
We stay in touch with employers and helpers after placement.
Retraining support
Helpers facing difficulties can be retrained rather than replaced.
One-stop service centre
Hiring, permits, insurance and travel, all with one agency.
MOM-selected for APS
Authorised to bring in helpers ahead of placement for urgent cases.
Licensed, accredited and recognised
We are officially accredited by the AEAS, as well as the Philippine and Indonesian Embassies in Singapore.
- Licence Ministry of Manpower Lic No. 21C0694
- Accreditation AEAS Officially accredited
- Accreditation Philippine & Indonesian Embassies in Singapore
- Award ThreeBest Rated Best Business 2024, 2025, 2026
- Featured Sassy Mama SG Maid agency guide 2026
Ready to find your helper?
Visit your nearest branch or message us on WhatsApp.